Conditions of Sale:
Acceptance of any order by the purchaser for the supply of goods will be subject to these conditions of sale.
Prices quoted are ex-works exclusive of VAT & Delivery Charge. Whilst we shall endeavour to maintain the prices shown, this we cannot guarantee & we reserve the right to charge the price ruling at date of despatch. In the event of a price alteration after an order has been placed & prior to despatch notification of such alteration will be made before despatch of goods.
Due to continual improvements in the design & manufacturing methods strict accuracy of specifications & illustrations cannot be guaranteed. So that any product improvements can reach the purchaser as soon as possible the Company reserves the right to change design of specification without formal notice. Stated load capacities are for evenly distributed loads only & must not be exceeded.
Where the goods have been supplied by the seller & are found to be defective, the seller shall repair, or at their discretion, replace defective goods free of charge within one year (unless otherwise stated) from the date of delivery, subject to the following conditions:
4.1 The buyer notifying the seller in writing immediately upon the defect becoming apparent.
4.2 The defect being due to faulty design, materials or workmanship of the seller.
4.3 Any goods to be repaired or replaced shall be returned to the seller at the buyer’s expense, if so requested by the seller.
4.4 Where the goods have been manufactured & supplied to the seller by a third-party, any guarantee granted to the seller in respect of the goods shall be passed on to the buyer.
4.5 The seller shall be entitled at their absolute discretion to refund the price of the defective goods in the event that such price has already been paid.
4.6 Guarantee excludes product finish, locks, wheels & castors.
4.7 The remedies contained in this clause are without prejudice to the other terms & conditions herein.
Delivery dates are estimates only & the company shall not be liable for any loss or damage resulting from any delay in delivery. In particular we shall not be liable for any matter which results from any act of God, war or riot, extreme weather, strikes or any other events which are beyond our control. The company reserves the right to deliver Goods by installments, each installment being
treated as a separate contract. Goods will be delivered at the point most convenient to our carrier, usually the goods inwards dept or reception on the ground floor. Further transfer or installation within the purchasers premises, particularly for large or heavy items, must be arranged prior to delivery & will be charged extra. All goods must be examined & signed for on receipt.
All goods must be examined upon receipt & any damage or discrepancy noted on the carriers sheet. The company must be notified in writing of any damage or incomplete delivery within 3 days of delivery. No claims for shortage or damage will be entertained after a clear receipt has been given to the carriers. The company will not be liable if this procedure is not followed. Total non delivery due to loss in transit must be notified within 7 days of invoice. Goods are not sold for any particular purpose, the end user should be responsible for the suitability of the product for use. The company shall not be liable for any indirect or consequential loss arising out of or in connection with the sale of Goods.
7. RETURN OF GOODS
Standard ex-stock products will only be accepted for return after prior agreement with us & within 14 days of receipt of purchase. A handling charge may be imposed which will vary dependent on the condition of the goods when returned. Carriage charges for the outward journey plus the return of standard goods are payable by the purchaser. Bespoke goods manufactured specially for a customer will not be eligible for return.
Following the distance selling regulations, you are entitled to a refund as long as you can return your product(s) within 7 working days from date of delivery. Products must be unused and in an as new condition and returned undamaged packaging.
*Working days means all days other than Saturday, Sunday and public holidays.
8. REFUND POLICY
We offer two refund methods
- Return the product to our warehouse. Bring your receipt and we will credit you for the product returned
- Send the product back to us then email email@example.com quoting your order number and we will make arrangements for a refund.
We will issue a full refund for the cost of the product not including delivery. We have the right to retain any charge paid for services which have already begun or been completed. Refunds take approximately 3-5 working days to be credited and done by Bank Transfer.
We cannot refund/cancel your purchase if:
- You return your product to a store without proof of purchase.
- There is a contract for services with the product and you have started using the services
- The seal has been broken, carton damaged, or there are signs of use or wear on any products or packaging.
- The goods were a special order made to your specifications.
Cancelling an Order
Should you wish to cancel your order before delivery please email us firstname.lastname@example.org
9. RESERVATION OF TITLE
Goods supplied will remain the property of ‘the company’ until full payment is received. In the event of sale of these goods to a third party “the company” reserves title to the proceeds of sale. Responsibility for maintenance & insurance passes to the purchaser on delivery.
The content of our web site is protected by international copyright laws and other intellectual property rights. The owner of these rights is Storage Systems Limited, it’s affiliates or other third party licensors. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of placing an order with Storage Systems Limited or using or using our website as a shopping resource. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example in order to complete any test or questionnaire.